Video output is distorted, black/white, or blank with no signal on the MPLAY-HD or MPLAY-HD Net

Quick Answer:
The Micca MPLAY-HD is likely not set to the correct output mode. To cycle through available output modes using the Micca MPLAY-HD remote, press the [TV-OUT] button repeatedly. Wait 3-4 seconds between each press of the [TV-OUT] button to give your TV time to adjust; stop when a suitable image is displayed on the TV.

Detailed Answer:
If there is no image on the TV/HDTV or if the image is distorted or in black and white, perform the following checks in the order given:

  1. Double check all AV connections to make sure that the cables are securely connected
  2. Make sure that the TV is set to the correct input and input mode
  3. Make sure that the media player is on so that the Power indicator is illuminated. If not, press the Power button on the front of the player to turn the player on.
  4. Press the TV-OUT button on the remote control to change the display output mode
  5. Repeat step 4, wait 2-3 seconds between each press of the TV-OUT button
The above steps will cycle through the 9 available display output modes. One or more should be compatible with the TV or HDTV.

Once an image is visible on the TV/HDTV, go into the Display section of the Settings menu and set the Display output mode for optimal results:

  • For Composite/CVBS Connection – Set the Display output mode to NTSC
  • For HDMI Connection – Set the Display output mode to the maximum resolution supported by the HDTV. For example, if the HDTV supports up to 1080p, set the Display output mode to 1080p. If the HDTV supports up to 720p, set the Display output mode to 720p. Consult the HDTV’s user’s manual for the maximum input resolution it supports.
  • For All TV/HDTV – Set the TVMode aspect ratio setting to 16:9 or 4:3 according to the aspect ratio of the TV/HDTV. Consult the TV/HDTV’s user’s manual for its aspect ratio.
The Display output mode only needs to be set once. It only needs to be changed if the media player is used with a different TV/HDTV.

Return To: